Bills & payments FAQs
If you own a commercial business premises or farm, you can switch to Power NI by completing this form and a member of our team will be in contact. Alternatively, you can call our Customer Helpline at 03457 455 455 (choose option 4, lines open Mon-Fri, 9am-5pm) and we will start the switching process for you.
Here’s what you’ll need for the call:
Please allow up to five working days to complete the switch (ten days for new connections*). Please note, in busy periods this could take up to 4 weeks.
*For new connections in new premises the network operator, NIE Networks, will provide you with an MPRN (Meter Point Reference Number).
If you have moved into premises that were registered with another supplier by the previous occupant, we can switch you to Power NI quickly and easily.