Help & Support

Bills & Payments

Who are the Commercial Payment & Account Resolutions Team and when should I call them?

The main goal for the Commercial Payment & Account Resolutions Team is to help our commercial customers as early as possible to avoid businesses falling behind in their bills. We pride ourselves in treating every customer differently, listening and offering advice, support, and agreeing suitable resolutions.

Call us on 02890 685095 when:

  • you're struggling to pay your bills
  • you need a payment arrangement
  • there's a change in business circumstances
  • there's illness or a bereavement
  • you need longer payment terms
  • you've received a large catch up bill
  • you've received a bill that is not affordable
  • you need energy advice
  • you have a large balance that needs spread over time with a monthly Direct Debit