Help & Support

Bills & Payments

How does a group bill work?

The bills for each site are prepared as normal, but instead of being issued individually they are aggregated to form a single, convenient monthly Group Bill.

This means you only have one bill and one payment each month, and a lot less hassle.

Who qualifies for group billing?

If you have two or more monthly-billed, or six or more quarterly-billed premises you are eligible for group billing.

Does the group bill contain a breakdown of the charges for each site?

Yes. Each group bill clearly shows the units consumed at each site and all of the associated costs.


Other FAQs you may find useful:

What if I have a query about one of the sites on a group bill?

What if I only pay part of a group bill?

Can quarterly and monthly sites be on the same group bill?

Can domestic and commercial sites be on the same group bill?

Can sites be added or removed from the group account?