Help & Support

Bills & Payments

I am struggling to pay my bill – what should I do?

Call our Commercial Payment & Accounts Resolution Team on 02890 685095 with a meter reading or email us at [email protected]

We will check that your bill is accurate and discuss payment options available to you. 

We always lend a friendly ear and do what we can to see if we can come to a suitable payment resolution to help all our commercial customers. 

I don't want to call to discuss this

Power NI appreciate that sometimes it’s hard to call and discuss financial matters.  If you don’t want to make that call, email us at [email protected]

Please ensure you add your name, address and account number to your email so we can find your account.  Outline in the email when payment can be made, or your current circumstances and we will try to work with you to come to a suitable resolution.


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