Help & Support


How can I keep my bill accurate?

If your premises are closed or if NIE Networks is unable to obtain a meter read, we encourage customers to regularly submit meter readings, if safe and able to do so within goverment guidelines. Please use the link below to submit your meter readings - you will need your MPRN which can be found on a recent bill.

NIE Networks website - Submit a meter reading


Unable to submit readings at this time?

If you have any concerns, please get in touch with us by emailing [email protected] 


Will my meter still be read?

List of representative organisations supporting businesses