Help & Support


Is there any support available for NI farms?

If you are struggling to pay your bill, please call our Customer Helpline on 03457 455 455 (Mon-Fri, 9am-5pm). Please have a current meter read to hand to help us with your query.

You can find farm support information on the DAERA website, as well as the Ulster Farmers' Union website.

Our friends at Rural Support are also here to help with any concerns around:

- Farm finance/debt

- Inheritance/succession issues

- Physical and mental health

- Farm and business issues

- Family circumstances

Free, confidential support is available via their helpline 0800 138 1678 (Mon-Fri, 9am-9pm) and their website