Help & Support

COVID-19

Will my meter still be read?

NIE Networks, who is responsible for reading meters, are continuing to read meters inside commercial premises.

Meter readers will seek permission from each customer prior to entering and meter readers will only enter if they are in good health and are not displaying any symptoms of COVID-19.

For more information, please visit the NIE Networks website.

If your business is closed or NIEN are unable to obtain a meter read for your premises, you can still submit your meter reads to us at [email protected]. We would encourage all businesses to submit regular meter reads to ensure you are billed accurately, especially if your consumption has substantially decreased or increased.

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