Help & Support
Plans & Tariffs
Plans & Tariffs FAQs
What is the best tariff for my business?
For small businesses we have three tariffs to choose from, the best one depends on your type of business...
Read moreHow do I know which tariff my bills are based on?
Your tariff is shown on the top right of page 1 of your bill.
Read moreCan I get a 'pay-as-you-go' Keypad for my business?
Are you interested in a 'pay-as-you-go' Keypad for your business? We hope to offer this soon - please give us your details and we will keep you updated.
Read moreWhat are the tariff options for small commercial users?
Small commercial tariffs apply to premises where the supply has a power rating of less than 70kVA...
Read moreWhat are the tariff options for larger commercial users?
In premises where the supply has a power rating of 70kVA or more, a half-hour meter is usually installed...
Read moreCan I change tariff?
For premises with standard meters we’ll need to change your meter in order to change your tariff. The supply will need to be interrupted for a short period, and providing it can be done during normal working hours, it’s free of charge...
Read moreWhat influences which tariff I am on?
Your tariff depends on two things: a) the type of metering installed, and b) the power rating of your supply, sometimes called Maximum Import Capacity (MIC)
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