Help & Support

Switching to Power NI

I've signed up - what happens next?

We’ll contact your old supplier on your behalf to organise the switch. There is no need for you to contact them.

You’ll get a registration letter from us within a few days and, if the switch is successful, a Power NI Welcome pack within two weeks. 

Occasionally the existing supplier may challenge the move, for example for an outstanding payment. If this happens, we’ll tell you what your options are.