Help & Support

Switching to Power NI

How do I switch to Power NI from another supplier?

It's easy. Just call our Customer Helpline at 03457 455 455 and we will start the switching process for you. Please allow up to 5 working days to complete the switch (10 days for new connections*). All the information you'll need can be found here.

*For new connections in new premises the network operator NIE Networks will provide you with a Meter Point Reference Number (MPRN).

Even if you move into premises that were registered with another supplier by the previous occupant, we can switch you to Power NI quickly and easily.