Bills & payments FAQs
Important information
Financial support from the UK Government is available for eligible non-domestic customers in Northern Ireland. Find out more information.
A £10 administration fee per bill will apply for any copy bill requests.
Remember, you can always view and/or save PDF copies of your bill free of charge on Energy Online, our online account management tool. You can activate your Energy Online account today. Have your account details handy to make registering simple.