Help & Support

Energy Online

Do I get any discount with Energy Online?

Small business tariff customers get an extra 1% discount, on top of the usual Direct Debit discount. Different discounts apply for larger users.

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Can I switch back to paper bills?

Yes, you can switch back at any time. Just contact us and we’ll restore your paper bill, but you’ll lose any Energy Online discount you had been getting.

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How long does it take for my Energy Online account to become active?

Find out detailed information on how long it takes your Energy Online account to activate.

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How do I activate my Energy Online account?

Find out information on how to activate our paperless online billing service and receive discounts on your business electricity bills.

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Who can register for Energy Online?

Find out if your business or commercial premises can register for Energy Online and make savings off your electricity bill with our cheap electricity tariffs.

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What are the other benefits of Energy Online?

Find out the benefits of activating Energy Online for your business.

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How does paperless billing work?

Paperless billing is part of our Energy Online solution. Power NI email your business the bills and you can also log into your account at any time and view your current usage and bill, offering convenience and more accurate budgeting.

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What is Energy Online?

Energy Online is the Power NI paperless and online billing option which is extremely popular across the NI business section as it offers maximum discount and benefit, allowing commercial enterprises to save money.

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How do I log in to Energy Online?

Discover how to login to your Energy Online account.

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