Help & Support
Energy Online
Do I get any discount with Energy Online?
Small business tariff customers get an extra 1% discount, on top of the usual Direct Debit discount. Different discounts apply for larger users.
Read moreCan I switch back to paper bills?
Yes, you can switch back at any time. Just contact us and we’ll restore your paper bill, but you’ll lose any Energy Online discount you had been getting.
Read moreHow long does it take for my Energy Online account to become active?
Find out detailed information on how long it takes your Energy Online account to activate.
Read moreHow do I activate my Energy Online account?
Find out information on how to activate our paperless online billing service and receive discounts on your business electricity bills.
Read moreWho can register for Energy Online?
Find out if your business or commercial premises can register for Energy Online and make savings off your electricity bill with our cheap electricity tariffs.
Read moreWhat are the other benefits of Energy Online?
Find out the benefits of activating Energy Online for your business.
Read moreHow does paperless billing work?
Paperless billing is part of our Energy Online solution. Power NI email your business the bills and you can also log into your account at any time and view your current usage and bill, offering convenience and more accurate budgeting.
Read moreWhat is Energy Online?
Energy Online is the Power NI paperless and online billing option which is extremely popular across the NI business section as it offers maximum discount and benefit, allowing commercial enterprises to save money.
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