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Online account

Can I switch back to paper bills?

  • Business & Farm
  • Online account
  • Online account

Yes, you can switch back at any time. Just contact us and we’ll restore your paper bill - but remember, Direct Debit customers would lose any discount they had previously been receiving for using an online account. Don't forget you can print or save a copy of your bill using your online account at a time that's convenient to you.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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