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Information for Keypad customers

From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.

Power NI lights up Balmoral Show!


The 2016 Balmoral Show gets underway from Wed 11th – Fri 13th May in Balmoral Park at The Maze Lisburn. Power NI will be amongst the exhibitors with a fun interactive experience for all visitors!

Power NI has been lighting up homes and businesses in Northern Ireland for a lifetime and to celebrate we are entertaining visitors to our stand with an interactive sound and visual experience! Take part in the Power Prize Quiz to find out if you’re a super energy efficient squirrel, an easy-going energy sheep or a lazy energy sapping sloth - and be in with the chance of winning a year’s free electricity or a home energy makeover! Pick a song on the Power Playlist and watch the interactive light elements react to the beat of your chosen tune! A must-see - BopBot our dancing robot - will take to the stage every hour to perform dance routines to his favourite country music, not to be missed! If you are attending the Balmoral Show this year, make sure you call in at the Power NI stand (AP45) in the agri-pavilion and speak to one of our Energy advisors for more information on how you can save money with discounted deals for home, farm and business customers.

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