Skip to main content

Information for Keypad customers

From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.

About Energia Group

Experts in all things energy

We are a modern customer-centric utility focusing on renewable technology. Delivering optimal customer solutions is everything to us. As a result, we are committed to our customers and trusted by thousands of homes and businesses throughout Ireland to meet their needs in an evolving energy environment.

Innovation is critically important to us. To date we have invested over €1 billion in the energy market across the island of Ireland. Focusing on our core segments: Renewables, Flexible Generation and Customer Solutions, has further reinforced our position as a key player within the energy industry and one of Ireland’s Top 50 businesses.

Today we operate from offices in Dublin, Belfast, Antrim and Omagh.

Making a difference

Our drive

Our drive

Is fuelled by the need to innovate, invest and grow sustainably while forging long term partnerships with our customers.

Learn more about Energia Group
Our success

Our success

Comes from sound entrepreneurial ideas, ongoing commercial innovation, technical expertise, listening to our customers, environmental awareness and a commitment to corporate and social responsibility.

Learn more about Energia Group
Our shared vision

Our shared vision

To remain a strong force for positive change in the energy industry via the provision of intelligent renewable energy solutions for everyday use. Central to that vision are our customers, they come first in everything we do.

From innovative customer-led, tech-enabled solutions that drive rapid change towards a renewable energy future, we are transforming the energy industry for the better, for everyone.

Energy has moved on...

Learn more about Energia Group

Certifications and Awards

Energia Group are proud recipients of notable certifications and awards.

View certifications and awards
Bronze HR Diversity Mark Logo
Business Working Responsibly Mark Logo
Corporate Excellence Award Logo
Elevate Pledge Logo
Brick 1
Brick 2
Brick 3
Brick 4
Brick 5
Brick 6
Brick 7
Brick 8
Brick 9
Work with us

Work with us

Work with us

The people are what make a place unique and as part of the Energia Group we are proud to have a diverse 800 strong workforce who operate across multiple locations on the island of Ireland. Our people are the game changers, the customer champions and the energy trail blazers, interested in joining this talented bunch?

View careers