Faulty meters are extremely rare. Usually the reason for a high bill usually lies elsewhere. To find out why a bill might be high, visit here.
Otherwise we can arrange for the Meter Operator, NIE Networks, to carry out a basic check of the meter and associated wiring. There is no charge for this, but there is usually a waiting list of a few weeks.
If you are still not happy, we can arrange for a Check Meter to be fitted to verify the accuracy of your existing meter. There is a charge for this but it would be refunded if the meter is subsequently found to be faulty, together with any overcharge.
By submitting this form and including your email address you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information please view our Privacy Statement