Bills & payments FAQs
It’s simple to register your business or farm, just give us a call on 03457 455 455 (choose option 4, lines open Mon-Fri, 9am-5pm) and have all your information to hand.
Here’s what you’ll need:
If you are an existing or recent Power NI customer, your Account Number from the top right-hand corner of your bill
Your MPRN (Meter Point Reference Number). This will be on any previous electricity bill for the premises. If in doubt, call NIE Networks at 03457 643 643 (Mon-Fri, 8.30am-5pm)
The date when you took over responsibility for electricity in the premises
A photo of your electricity meter where the reading is clearly shown as well as the meter serial number
Your details (and any other persons of responsibility) and the business or farm’s details, including a company registration number where applicable
Your bank account name, account number and sort code. This is to allow us to set up your Direct Debit
If you’ve moved into premises where the previous occupant was with another supplier, we can still register you with Power NI.
If you are moving out of another premises or closing an account, make sure to take a photo of your meter reading for the old premises and your new premises, showing the serial numbers of the meters. We would usually disconnect commercial supply when you close your account, please allow 5 working days for this appointment. For any reason the supply is required to be left on, you will need to provide your landlords details, the new occupier details as well as a forwarding address for yourself.
