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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

Electric vehicles

Electric car charging for beginners
10 September 2025

Electric car charging for beginners

Charging an electric vehicle (EV) might seem complicated at first, especially if you’re used to filling up your car with diesel or petrol. But it’s surprisingly simple once you get the hang of it.

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How long does it take to charge an electric car?
20 August 2025

How long does it take to charge an electric car?

The time it takes to charge an electric car fully can vary widely, from as little as 30 minutes to well over 12 hours. It depends on several factors, including the car battery size, the type of EV charger you use, and how much charge is already in the battery.

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How to Charge an Electric Car at Home
05 August 2025

How to Charge an Electric Car at Home

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UK ban on new petrol & diesel vehicles
24 November 2023

UK ban on new petrol & diesel vehicles

Find out everything you need to know about the UK 2035 ban on new petrol and diesel cars and how it will affect you.

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The complete guide to electric car batteries
24 October 2023

The complete guide to electric car batteries

Get up to speed with everything you need to know about electric car batteries.

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Electric car range anxiety - why you shouldn’t worry about it
09 August 2023

Electric car range anxiety - why you shouldn’t worry about it

It’s time to make range anxiety a thing of the past. Let’s dive into the reasons why there’s really no need to worry about your electric car running out of power.

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