Information for Keypad customers

Keypad customers will be unable to top-up from 23:00 on Saturday 15 November to 04:30 on Sunday 16 November. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.

Switch to keypad

Already a Power NI customer?

It is easy to change your plan to Keypad and no exit fees are attached.

Complete your switch to Keypad below and we will arrange Northern Ireland Electricity (NIE) Networks to change your meter to Keypad.

First name

Surname

Address

Town/City

Postcode

Contact number

Email address

Are you interested in our Keypad+ product?

Keypad+ allows you to top-up your meter straight from your smartphone without entering the lengthy top-up code using Bluetooth technology. Upgrading is free.

MPRN

Preferred installation day

Preferred installation time

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