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Important notice

Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.

My Account

Can I use an interpreter or translator to help me discuss my Power NI account?

  • My Home
  • My Account
  • Third party access

Yes, an interpreter or translator can be used if the Power NI account holder gives authorisation on the call. 


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