Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.
No account information can be discussed unless you are a named account holder or have completed the ‘Joint Tenancy’ form. (Please note the ‘Joint Tenancy’ form will not allow for sensitive or personal information to be discussed.)
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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