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Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.

My Account

PowerNI Help & Support My Account I am a landlord. Can I discuss the electricity account on one of my properties

I am a landlord. Can I discuss the electricity account on one of my properties?

  • My Home
  • My Account
  • Third party access

No account information can be discussed unless you are a named account holder or have completed the ‘Joint Tenancy’ form. (Please note the ‘Joint Tenancy’ form will not allow for sensitive or personal information to be discussed.)


More account questions


More account questions

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