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Important notice

Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.

My Account

PowerNI Help & Support My Account What details on my account can be discussed with a third party representative?

What details on my account can be discussed with a third-party representative, without me being on the call?

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We cannot discuss the amount owed on the account, but we can take a payment, a meter reading, cancel a bill or adjust the bill on an account. 


More account questions


More account questions

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