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Important notice

Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.

My Account

I want a third-party representative to be able to speak about my account on my behalf. How can I do this?

  • My Home
  • My Account
  • Third party access

To allow a third-party representative access to your account, the Power NI account holder must give authorisation on the phone. This will be recorded along with the relationship of the third party to the Power NI customer.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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