Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
Yes, an interpreter or translator can be used if the Power NI account holder gives authorisation on the call.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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