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Important information

We have been made aware of an ongoing top-up issue affecting Keypad users of all electricity suppliers in NI. All top-up channels are currently unavailable, however Friendly Credit is in place for anyone who runs out of electricity credit from 4pm today until 8am tomorrow (Tuesday) morning. We're working closely with NIE Networks and the provider to resolve this as soon as possible. Info on Friendly and Emergency Credit

Latest News

Date

Date




Power NI supports launch of Consumer Energy Charters for winter 2026/27
  • 30 October 2026

Power NI supports launch of Consumer Energy Charters for winter 2026/27

Power NI has joined other electricity and gas suppliers across Northern Ireland in supporting the Utility Regulator's Consumer Energy Charters for winter 2026/27.

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