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Important information

We are receiving a high volume of calls today to submit meter readings. We'd like to advise our customers that you don't need to contact us today to submit a meter read as you will continue to be billed as normal in line with NIE Networks' billing cycles.

Codes of practice

PowerNI Codes of practice


Services for the elderly and customers with specific needs

Other languages

Power NI Codes of Practice are available in the following languages on request by getting in touch.

  • Arabic
  • Cantonese
  • Czech
  • English
  • Irish
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Tetum
  • Ukrainian
  • Urdu

Meter reading icon

Meter Reading FAQs
Keypad icon

Keypad FAQs
Customer support icon

Customer Support FAQs
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Billing FAQs