Skip to main content

Customer notice

Please note. On Monday 31 August, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 1 September.
 
To report power cuts, please contact NIE Networks.

Keypad Pay-As-You-Go

What is the minimum amount I can top up?

  • My Home
  • Keypad & Keypad+
  • Top up queries

The minimum top up amount is £5 when topping up at a Post Office, PayPoint or online via Energy Online website and app

For help with topping up read our simple step-by-step guide


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.