
Billing FAQs
Since suppliers have made a voluntary commitment to the Energy Charter, there is every reason to believe they will act in accordance with it.
We will nevertheless monitor their behaviour to ensure they honour the commitments they have made and will be in contact touch with suppliers during the Winter period. We will also meet with suppliers at the end of the period to discuss the customer impacts.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usMandatory fields