Billing FAQs
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Contact usChristmas period opening hours
Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.
Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.
The commitments in the charter are applicable to all small business consumers. A small business consumer is deļ¬ned as one whose gas consumption is less than 73.2 MWh per annum and whose electricity consumption is less than 50 MWh per annum.
Still have questions?
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