General Information & Policies

Who will operate the website offering clear, up-to-date energy efficiency information?

My Home
General Information & Policies
Energy Charter

The Consumer Council for Northern Ireland provides advice for consumers on a range of energy matters.

It is envisaged that it will continue that role extending the range of information available in consultation with other stakeholders.

Was this helpful?

By submitting this form and including your email address you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information please view our Privacy Statement

More information and policy questions

How will suppliers maintaining an individual assessment of the ability to pay benefit consumers?
What does offering to reduce the maximum debt repayment for consumers mean in practical terms?
What is the customer care register, and how do consumers get on this register?
What should consumers do if they need any help or support?
Why are the commitments in the charter voluntary?