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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.

Thank you

Have you recently moved into a new property?


New to Power NI?

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New to Power NI?

  • Not currently a Power NI customer
  • Moved into a property registered with Power NI
  • Want us to supply your new home
  • Received an occupier letter

Set up my electricity account

Existing Power NI customer

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Existing Power NI customer

  • Update us on your house move
  • Add another property to your account

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