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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Keypad Pay-As-You-Go

What is the minimum amount I can top up?

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  • Keypad & Keypad+
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The minimum top up amount is £5 when topping up at a Post Office, PayPoint or online via Energy Online website and app

For help with topping up read our simple step-by-step guide


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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