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Important information

From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.

Keypad Pay-As-You-Go

What is the minimum amount I can top up?

  • My Home
  • Keypad & Keypad+
  • Top up queries

The minimum top up amount is £5 when topping up at a Post Office, PayPoint or online via Energy Online website and app. 

For help with topping up read our simple step-by-step guide. 


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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