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Information for Keypad customers

From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.

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Have you recently moved into a new property?


New to Power NI?

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New to Power NI?

  • Not currently a Power NI customer
  • Moved into a property registered with Power NI
  • Want us to supply your new home
  • Received an occupier letter

Set up my electricity account

Existing Power NI customer

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Existing Power NI customer

  • Update us on your house move
  • Add another property to your account

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