Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note: On Wednesday 29 April, our customer care lines will be closed from 9am to 10:30am for training. Lines will open again from 10:30am. For queries during this time, please visit our help and support section.
To report power cuts, please contact NIE Networks.
You can log in to your online account to action the task below.
Once your tenant has left the property, you will need to update us to ensure continuity of supply. You can transfer the supply into your name online, you’ll need:
Should you require any further information, visit our contact us page.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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