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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Tariffs & Rates

PowerNI Help & Support Tariffs & Rates What happens to the credit on my Keypad?

What happens to the credit on my Keypad?

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  • Price change

After you enter your 40 to 60 digit price change code, from the 1 October 2025, any credit on your Keypad will be charged at the new rate.


More pricing questions


More pricing questions

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