How do I check that my tariff change code has been added correctly to my meter?

You can check on your meter by pressing button 4 to see the last 5 codes that have been entered. This way you can check if your 40 to 60 digit tariff change code has been entered.  

If you have not entered your 40 to 60 digit tariff change code correctly, all future top-ups will fail. You will get a ‘rejected’ message, followed by ‘wrong tar’.  

If you haven’t received your 40 to 60 digit code, please email us at [email protected] with your Keypad Premise number and we will help you.