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Information for Keypad customers

From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.

Green electricity plans

Looking for a home EV charger?

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Looking for a home EV charger?

Register your interest in an EV charger today and we can help you make the best choice for your EV charging needs.

Home EV charger

Choose to go green today

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Choose to go green today

Good news! Green electricity is available now with all Power NI home energy plans.

Compare plans & prices

Your online account

The environmental all-rounder!

Paper-free billing with the bonus of additional discount or rewards, plus essential account management to make managing your energy easy!

App on a smartphone desktop App on a smartphone mobile
  • Anytime account access online or via the app
  • Top up or pay a bill anytime, anywhere
  • Enjoy discounts and cashback deals with Perks
  • View letters, bills and account preferences

Already a customer?

Maximise your savings by registering for online billing.