Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant information
Our customer care lines will be closed from 9:00am to 10:30am for training. Lines will open again from 10:30am. For queries during this time, please visit our help and support section.
You can log in to your online account to action the task below.
If you have forgotten your PIN, please select 'Cancel' and log in to your online account with your username and password.
Following this you will be able to create a new PIN to log in to your online account.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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