
Meter Reading FAQs
Important information
We are receiving a high volume of calls today to submit meter readings. We'd like to advise our customers that you don't need to contact us today to submit a meter read as you will continue to be billed as normal in line with NIE Networks' billing cycles.
Quarterly Direct Debit | Monthly Direct Decbit | On receipt of bill | |
Overview | You pay for what you use each quarter.The full amount is taken automatically from your bank account. | This is perfect if you want to spread out the cost of your electricity into smaller equal monthly payments. We calculate your payment amount based on your usage history. |
You pay for what you use each quarter via cash, cheque or card. You can also make payments Online. |
Payment frequency | Quarterly - your payment will be taken from your bank account 14 days after your bill is produced. | Choose a payment date between 1st and 28th each month to suit you. | You'll have 14 calendar days from the date on your bill to pay for your energy. |
Your payment amount | This will vary depending on how much electricity you’ve used in the billing period. | We look at your historical energy consumption to forecast your costs for the next 12 months. Your set monthly payment amount is reviewed to ensure you're paying the right amount for what you use, and you'll be advised if it needs to change. | This will vary depending on how much electricity you’ve used in the billing period. |
Bill or statement | Bill every 3 months | Bill every 3 months | Bill every 3 months |
Discount applied | 2.5%* | 4%^ | up to 2%** |
Where to pay | Payment is taken automaticlly | Payment is taken autoatically |
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