Can I make additional payments to clear my balance?

As a Direct Debit customer and per the Direct Debit agreement we will debit your bank account as follows:

• Monthly Direct Debit – as per your precharged amount

• Quarterly Direct Debit – as per your bill amount

Only if required, additional payments can be made on your online account. You can make a payment using a debit or credit card.

How do I pay my bill online?

1. Login to your online account
2. Click on 'Make a payment' - this is visible when you log in and view the homepage of your account.