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Important Information

Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.

Bills & Payments

PowerNI Help & Support Bills & Payments I have closed my account, but I am still receiving bills.

I have closed my account, what will my final bill look like?

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If you’ve closed your account and you have received a ‘final’ bill, this indicates the account is closed. 

If you have any other queries, please contact us.


More billing questions


More billing questions

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Our team of energy experts would be happy to answer any questions. We’re here to help.

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