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Important information

From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.

Bills & Payments

PowerNI Help & Support Bills & Payments I have closed my account, but I am still receiving bills.

I have closed my account, what will my final bill look like?

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If you’ve closed your account and you have received a ‘final’ bill, this indicates the account is closed. 

If you have any other queries, please contact us.


More billing questions


More billing questions

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