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Important notice

Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.

Bills & Payments

PowerNI Help & Support Bills & Payments I have closed my account, but I am still receiving bills.

I have closed my account, what will my final bill look like?

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  • Billing issues

If you’ve closed your account and you have received a ‘final’ bill, this indicates the account is closed. 

If you have any other queries, please contact us.


More billing questions


More billing questions

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