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If I am experiencing an issue with the app, who should I contact?

  • My Home
  • My Account
  • Power NI app

If you are experiencing issues with the app, please email us at [email protected] with the following information:

  • name,

  • account number or keypad premise number (if known),

  • phone number

  • iOS or android user, and

  • device (mobile or tablet)

  • issue you are experiencing.


Or contact us by visiting our contact us page.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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