My Account

Quick help

You can log in to your online account to action the task below.

What do I do if I forget my PIN to log in to the app?

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Power NI app

If you have forgotten your PIN, please select 'Cancel' and login to your online account with your username and password.

Following this you will be able to create a new PIN to log in to your online account.

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More account questions

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What do I do if I forget my PIN to log in to the app?