Skip to main content

My Account

What do I do if I experience a loss of power supply

  • My Home
  • My Account
  • Power supply issues
Contact Northern Ireland Electricity Networks (NIE Networks):
  • If you're experiencing failure of electricity supply or there is a powercut in your area, 
  • to arrange a new electricity supply, 
  • for alterations to lines and equipment and
  • for any physical supply matter. 
Please remember that this is a separate company to Power NI.

Contact Northern Ireland Electricity Networks: 
  • Phone: 03457 643 643 (24 hours a day for failure of supply. Other services Monday – Friday 8.30am-5pm)
  • Email: [email protected]
  • Website: Check for power outages in your area or report a power cut
  • Post: NIE Networks, 120 Malone Road, Belfast, BT9 5HT

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.