Important Information
Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.
Your electricity supply will not be affected. When you sign up for Eco Energy, we make a commitment to match your electricity needs by purchasing an equivalent amount of renewable power. In very simple terms, we add up all our Eco Energy customers units and ensure sufficient renewable energy is purchased to cover this, in line with our obligation.
The electricity you are receiving into your house is made up of a mix of fuel types and different renewable technologies (not just wind).
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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