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Information for Keypad customers

From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 10pm during the weekday and 9am to 1pm over the weekend.

Green Flag Award Programme


You could be a Green Guardian

Every day Green Guardians are on a mission to explore our awesome planet and learn to protect it like some of your favourite superheroes do. 

Find out who the Green Guardians are and how you can join their mission in your home and local Green Flag Park.

Energising the community

Partnerships news