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Information for Keypad customers

From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.

Careers at Power NI

If energy moves you, see how you can be a part of the energy transition

At Power NI, energy moves us to deliver careers that power a greener & fairer future. We’re looking for people with positive energy who want to transform their ambition into impact

View opportunities

Power NI is part of the Energia Group

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We are a modern customer-centric utility focused on innovation in renewable energy and technology. 

Operating from offices in Dublin, Belfast, Antrim and Omagh we have over 900 loyal and passionate employees working to deliver a shared group vision of transforming the energy industry for the better and for everyone.

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Why work with us

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Whether you’re a recent graduate or experienced in your field now more than ever is an exciting time to start a career in the energy!

  • We are setting the industry standard when it comes to renewable energy, customer centricity and smart tech solutions.
  • We invest heavily in our people with award winning results supported by our commitment to continuous training, development and talent management programmes.
  • We energise communities across Northern Ireland with our staff at the forefront of delivering support initiatives that implement positive and lasting change.

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What you can expect from a Power NI career

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We are committed to creating a workplace where every employee has the opportunity to reach their full potential. Your energy will be supported by brilliant benefits which include:

  • Diverse, Collaborative Team – We operate across core segments of Renewables, Flexible Generation, Customer Solutions, Technology & Innovation, Finance, HR, Corporate & Legal.
  • Award Winning Workplace – We have won awards from business level to individuals. From The Green Energy Providers to Excellence in Marketing and CCNI awards for our Contact Centres.
  • Full benefits – Including competitive salaries, medical cover, pension and bonus schemes  to onsite parking.
  • Learning & Development – Opportunities to expand your skills set. We offer programmes from employee to senior management level. We invest in developing our people.
  • Wellbeing programmes – Consists of Employee Assistance Programme, Health Cash Plans, Occupational Health Doctor, Annual flu vaccines and through monthly wellbeing initiatives
  • Company Culture – We are a welcoming & inclusive workplace, offering flexible employment contracts that work around you. Get involved in company events, sports & social clubs, team events and volunteering. We are community focused and have a high level of comradery.

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Our group values

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You can be sure that with any role across the group, you will be working to the same consistent core values that make us unique in our industry.

  • Trustworthy – Our teams are renowned for their honesty and integrity with awards, customer success stories and employee satisfaction scores to show for it.  
  • Resourceful – Our people are innovative and solution finders for the benefit of our customers, communities, the business and in our transformation of the energy industry.
  • Dynamic – Our business relies on high performers and our diverse talent pool delivers innovative ideas and tech focused solutions that make customers lives easier. 
  • Community Focused – Our group has integrated corporate and social responsibility into the way we do business and it is our top priory to support the communities which we operate in.

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Our commitment to diversity and inclusion

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We have been awarded the Diversity Mark which is achieved through an independent assessment process that ensures we reach the required standard of commitment to advancing diversity and inclusion.

Energia Group is an equal opportunities employer and wholeheartedly supports the principle of equal opportunities for all its employees and for all applicants for employment.

BWR
Corporate Excellence Award
Diversity Mark
Elevate
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Our offices

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  • Belfast – Just minutes from the bustling Lisburn Rd our Belfast office on Newforge lane benefits from an idyllic location beside Lagan Valley Regional Park while being highly accessible from the city centre with regular bus connections. Free car parking, EV charging points and close to popular cycling or walking routes.
  • Antrim – Home to our service operations centre, Antrim Technology park is just 30 minutes from Belfast with ample on-site parking over two office units. Set among green spaces and parkland, a short drive takes you to Antrim town centre, Junction One retail park and the International Airport.
  • Omagh – Our regional service operations hub situated in Bankmore Business Park offers the same superb facilities as across all our office locations. Modern meeting spaces, relaxed break rooms and a welcoming work space environment. Parking available and public transport nearby.
  • Dublin – Modern offices, agile working spaces, break out rooms and a host of shops, restaurants and hotels all on the doorstep of our Dublin HQ at Blanchardstown Retail Park.

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We’ve been made aware of a recruitment scam using Power NI branding. Please be aware that we will never request bank details on an initial application, or ask you to make a payment to Power NI.  Nor do we offer onsite accommodation.

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