Meter readings

• How do I submit a meter reading? We will email you when you need to submit a meter reading and a notification will also appear within your online account. If your ...
• How do I know if I have a dual rate meter? If you are asked to enter two, or more, meter readings this means you have a dual rate meter. This means you are on a tariff with ...
• How do I read my dual meter for Economy 7 or EV Nightshift tariff? There are a few different types of meter. To help you with reading your meter please find your correct meter type below. Keypad...
• How do I read my meter? There are a few different types of meter. To help you with reading your meter download see our meter reading guide below...
• How often is my meter read? Northern Ireland Electricity Networks (NIE Networks) will read your meter once a quarter (every 3 months).
• What if I miss the meter reader? If your meter is located inside your property or behind closed gates, meter readers will require access from you. If you miss the ...
• What do I do if I think my meter is faulty? If you are concerned your meter is not working properly then please give us a call on 03457 455 455. Phone lines open Monday to Fr...
• Why are NIE Networks reading my meter if I'm a Power NI customer? Power NI and NIE Networks are separate organisations. Power NI is an electricity supplier, whereas Northern Ireland Electricity Ne...

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